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Our Commitment to Your Shopping Experience
At Livestainable.co.za, we are dedicated to bringing you an extensive selection of high-quality products that cater to your needs and preferences. We understand the importance of having access to a wide variety of items, and we strive to ensure you find exactly what you’re looking for when you visit our online store.
A Tailored Approach to Inventory
In our ongoing effort to manage our resources efficiently and to offer our products at the best prices, we have adopted a just-in-time inventory strategy. This means that while we have immediate access to a broad range of products, we do not stock all items listed on our website in our physical inventory.
Why We Do This
This approach allows us to:
What This Means for You
When you place an order for an item that is not currently in our physical inventory, there may be a short waiting period while we procure the item from our trusted suppliers. We are committed to keeping you informed throughout this process.
Our Promise to You
We understand the importance of timely delivery, and we work diligently to minimize any delays. Our team is always here to answer your questions and to assist you with any concerns you might have. Your satisfaction and trust are paramount to us, and we are dedicated to ensuring that your shopping experience with Livestainable.co.za is nothing short of exceptional.
Should you have any questions about our inventory strategy or if you need assistance with a specific order, please do not hesitate to contact us by visiting the contact page and submitting a form. This will log a ticket that can not get lost and our team will get back to you shortly.
At Livestainable.co.za, we are committed to transparency and ensuring our customers are well-informed about our shipping processes. Here are some key metrics to help you understand our delivery timeframes:
Several factors can influence the average time it takes for your order to be shipped, including:
We strive to minimize these delays as much as possible and appreciate your understanding. Please consider these factors when placing your order, as they can affect the overall time it takes for your products to arrive.
The average collection time can be affected by several factors, including:
We constantly work with our courier partners to minimize collection times and ensure your order is on its way to you as swiftly as possible.
The average shipping time can be influenced by a variety of factors, including:
We strive to accurately estimate shipping times and work closely with our courier partners to mitigate delays, ensuring your order arrives in a timely manner. Understanding these factors can help set realistic expectations for when your package will be delivered.
At Livestainable.co.za we aim to maintain transparency about all aspects of our operations, including how we calculate shipping charges for your orders. To provide clarity on this matter, we introduce the following metrics:
The shipping charge for each order is not merely a reflection of courier fees but also includes several other factors that contribute to the overall cost:
We strive to keep our shipping charges as reasonable as possible by closely monitoring these costs and continuously seeking ways to optimize our logistics and packaging solutions. Our goal is to balance the need for safe, efficient delivery with the desire to minimize these charges for our customers.
The difference between the average cost to the company (R 107.61) and the average shipping paid by buyers (R 58.21) highlights our approach to shipping charges. Here are a few points to understand this balance:
We continuously work on optimizing our shipping and handling processes to offer the best value to our customers, balancing the need for fast, reliable delivery with the costs associated with these services.
At Livestainable.co.za we aim to offer a wide range of products to meet all your needs. To achieve this, we utilize a multi-location fulfillment strategy, which allows us to ship items from various locations, including our main offices and directly from our suppliers through our “Just-in-Time” inventory model. This approach ensures that we can provide a broader selection of items, even those not regularly stocked in our main warehouse. However, this model has implications for shipping charges that are important to understand.
When you order multiple items that are fulfilled from different locations, each parcel/brand item is shipped separately, leading to distinct shipping charges for each dispatch. Here’s an example to illustrate this:
We understand that multiple shipping charges can affect the overall cost of your order. We are committed to transparency about these charges and continually seek ways to optimize our fulfillment processes to minimize costs. Whenever possible, we consolidate orders to reduce shipping charges, and we are always looking for ways to improve our logistics and pass savings on to our customers.
At Livestainable.co.za we partner with a diverse array of suppliers to provide a wide selection of products on our platform. The logistics of delivering these products to you can vary based on the brand, reflecting differences in supply to our dispatch center and subsequent shipment to customers. Below, we detail the logistics process for key brands and highlight our Livestainable stock on hand for certain items.
In addition to the brands mentioned above, we maintain an on-hand inventory of select products to support quick and efficient order fulfillment. This includes:
Products stored at our dispatch center, including those from our Livestainable stock on hand, are shipped directly to you upon order. This strategy not only allows us to guarantee the quality of the products but also to consolidate orders when feasible, reducing shipping costs and environmental impact.
Understanding the unique logistics and fulfillment strategies for each brand, including our approach to stocking Livestainable items, is crucial for setting accurate expectations regarding delivery times and product availability. We are dedicated to optimizing our logistics operations to provide you with a seamless and satisfying shopping experience.
We appreciate your understanding and patience as we navigate the complexities of brand-specific logistics to serve you better. Our commitment to transparency and customer satisfaction remains paramount in all our operations.
For most brands not explicitly mentioned above, we employ a Just-in-Time (JIT) fulfillment approach. This means that these products are shipped directly from our suppliers to you, the customer. This strategy enables us to offer a wider variety of products without the need for extensive inventory holding, ensuring that items are as fresh and up-to-date as possible.
We are continuously working with our suppliers to streamline the Just-in-Time process, aiming to reduce delivery times and shipping costs where possible. Our commitment to providing a diverse and extensive product catalog through JIT fulfillment reflects our dedication to meeting your needs and preferences.
We appreciate your understanding as we implement this fulfillment strategy to enhance our product offerings and maintain our commitment to efficiency and sustainability.
I usually make up my own battery cables but given the price (plus the minimum order constraints for heavy duty pin lugs) this was a no brainer purchase.First rate quality for cable, lugs and associated crimping.
Victron BlueSolar PWM-Light Solar Charge Controller 12/24V-20A
Bright Star Aluminium Pillar With Clear Glass L577 BLACK
It easy to install and nice brand
Great product. Better than Optimate at a great price. And great service from LiveStainable as well.
Only one day when had less than warm wate
The proof of the pudding will be if electricity bill is less So not sure one month on is adequate proper assessment of what is a pretty expensive addition
Great product from Victron, like all of their products.
I have swapped both the fence and the gate's out with these and they are doing well still.
I have been using the Geyserwise controller since the first version was released about 20 odd years ago. The latest version with Tuya App Wifi interface is notch up from the previous versions and provides for a temperature control and tracking feature but needs some more work as it does not offer timer control in any way. It is still the go to product for temp control in the geyser market
What a brilliant product! Well worth the upgrade!
Thank you. Excellent response time.
Works well output to battery with a 200w panel is 12amps at peak while panel barely produce 9amps seems like it's converting excess voltage to Amps
Easy install, works perfectly fine thus far!
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Custom Development by Viewport for Livestainable (Pty) Ltd
In some cases, where the supplier or manufacturer has not provided us with weights and dimensions of the products, we put in a static value in order to prevent the disapproval of the item on some marketing channels. Mostly the figures given here are correct but for some lighting brands and other items static values were put in. If you are unsure about the details you are welcome to get in touch by scrolling to the bottom of the item description and clicking on the "Let Us Know" button.