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We want you to be completely satisfied with your purchase, if for any reason you are not we will replace, refund or exchange the item at no cost to you provided that
We can not accept returns, exchanges or refunds under the following conditions:
Once we have received the items and inspected them to be in good order we will credit your account, replace the item/s or fully refund you.
Please visit the product-specific page to see the applicable warranty to that product, if there is no warranty information available on the product page, please get in touch with us at support@erp.livestainable.co.za for us to confirm the warranty for you. We do however provide the guarantee of a 6-month minimum fallback warranty under Livestainable (Pty) Ltd (Not applicable to perishable, consumable, and maintenance items. For the standard warranty to be applicable, Manufacturer specific requirements are imposed. Our standard warranty is not an extension or extendable warranty.
Please log all warranty claims through Livestainable and not the relevant manufacturer, we will advise you on a per claim basis if you should make direct contact with the manufacturer/supplier.
All warranty related claims are “Walk-In”. Meaning, you (the consumer) is responsible for ensuring we receive the items at our premises. Livestainable will not incur logistic expenses for the collection of goods. We will provide you with the relevant details for courier or self deliveries for RMA items.
If you return an item to us that does not comply with this policy, we are entitled to hold you accountable for any costs incurred to collect, repair, replace, refund, resale, or repack the item/s.
An example would be sending back an item that has been opened, seals have been broken, the packaging had been damaged, or sending an item back with missing parts. We are then (subject to law) going to reject the return/refund or apply a repackaging fee, handling fee or whatever fee is applicable to get the item/s in a resaleable condition.
Get in touch with us regarding the Returns, Refunds or Exchanges policy to submit a dispute by clicking on the button below:
Works great in controlling temperature of geyser.
Service from Livestainable is top notch, with updates throughout the process.Keep it up.
So with regards to the battery.....
Well packed.Maintains charge well.
Bluetooth feature is great with the recommended Overkill application.
Thanks Livestainable Team.
This is very high quality paint, it does the primer and coat in one go and has a good finish afterwards. Very happy so far.
Value for money. excellent piece of equipment
The delivery was quick, the light is perfect, this was the 2nd time i bought it since I was impressed with the different lighting options. I will definitely buy from you again. Love the quality of your products. Thank you
Victron SmartSolar MPPT 100/30 Solar Charge Controller
Victron Network Cable RJ45 UTP Cable 1.8 m For VE.can. VE.Bus. VE.net
Good solid switch, pleased with it
Works perfectly for my application. Super satisfied.
Great product
Have ordered a few times now from Livestainable and orders have always been fulfilled effortlessly and timeously. Product received as ordered. Yet to assemble and install but everything looks as per what was ordered
Good quality, as expected from Victron. Nice and bulky hardware.
Works well, the float valve might be a bit big, its only fills up halfway and then stops. But still helps save water incase you forget the tap open, in my case.
Livestainable (Pty) Ltd
134 Aramist Avenue,
Menlyn Square Office Park,
Newlands, Pretoria, Gauteng, 0042
Company Reg. K2018297876
VAT. 4340293069
Customs. CUS0061681
0861 428 711
support@erp.livestainable.co.za
© 2024 Livestainable (Pty) Ltd - All Rights Reserved, E&OE.
Custom Development by Viewport for Livestainable (Pty) Ltd
In some cases, where the supplier or manufacturer has not provided us with weights and dimensions of the products, we put in a static value in order to prevent the disapproval of the item on some marketing channels. Mostly the figures given here are correct but for some lighting brands and other items static values were put in. If you are unsure about the details you are welcome to get in touch by scrolling to the bottom of the item description and clicking on the "Let Us Know" button.