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We want you to be completely satisfied with your purchase, if for any reason you are not we will replace, refund or exchange the item at no cost to you provided that
We can not accept returns, exchanges or refunds under the following conditions:
Once we have received the items and inspected them to be in good order we will credit your account, replace the item/s or fully refund you.
Please visit the product-specific page to see the applicable warranty to that product, if there is no warranty information available on the product page, please get in touch with us at support@erp.livestainable.co.za for us to confirm the warranty for you. We do however provide the guarantee of a 6-month minimum fallback warranty under Livestainable (Pty) Ltd (Not applicable to perishable, consumable, and maintenance items. For the standard warranty to be applicable, Manufacturer specific requirements are imposed. Our standard warranty is not an extension or extendable warranty.
Please log all warranty claims through Livestainable and not the relevant manufacturer, we will advise you on a per claim basis if you should make direct contact with the manufacturer/supplier.
All warranty related claims are “Walk-In”. Meaning, you (the consumer) is responsible for ensuring we receive the items at our premises. Livestainable will not incur logistic expenses for the collection of goods. We will provide you with the relevant details for courier or self deliveries for RMA items.
If you return an item to us that does not comply with this policy, we are entitled to hold you accountable for any costs incurred to collect, repair, replace, refund, resale, or repack the item/s.
An example would be sending back an item that has been opened, seals have been broken, the packaging had been damaged, or sending an item back with missing parts. We are then (subject to law) going to reject the return/refund or apply a repackaging fee, handling fee or whatever fee is applicable to get the item/s in a resaleable condition.
Get in touch with us regarding the Returns, Refunds or Exchanges policy to submit a dispute by clicking on the button below:
Very good inverter
Works well and very efficiently. Like the control one has to change some of the settings and charge parameters.
I should have bought years ago. It is so much better than a sand filter.
Received in good condition and installed working well
Geyserwise 12V DC Hot Water Circulation Pump - Aluminium Head - Brass Body
This website is really my go to. The Battery is also very well designed and last very long. Delivery was very quick and the support is very well organized.
this cable work exiled
Its the best brand you can buy. You always get what you pay for. Excellent products
Been using these in our company for going on 2 years now, time will tell but so far not one failure, just make sure to follow the charge voltage recommendation.
Your service is outstanding -nothing is to much for you -Went the extra mile for me-For sure i will use you in future.
Nice strong bag and you don’t have to remove the compressor to use it.
Both cables exactly the same length and what was ordered, nice tight fit into 50mm2 stamcor lugs
This is a great product, have not used it to its fully potential as yet, but I believe that I would be satisfied.
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Custom Development by Viewport for Livestainable (Pty) Ltd
In some cases, where the supplier or manufacturer has not provided us with weights and dimensions of the products, we put in a static value in order to prevent the disapproval of the item on some marketing channels. Mostly the figures given here are correct but for some lighting brands and other items static values were put in. If you are unsure about the details you are welcome to get in touch by scrolling to the bottom of the item description and clicking on the "Let Us Know" button.